Terms of Service

Welcome to PaddleLuxe. These Terms of Service govern your use of our website and your purchase of products from our store. By visiting our website or placing an order, you agree to be bound by the terms and conditions outlined below.

Please read these Terms of Service carefully before using our website.

1. Overview

PaddleLuxe offers pickleball paddles and related products for customers who enjoy modern, performance-focused pickleball gear. Throughout the site, the terms “we,” “us,” and “our” refer to PaddleLuxe. The terms “you” and “your” refer to the customer, visitor, or user of our website.

By accessing our website or purchasing from us, you agree to comply with these Terms of Service, including any additional policies referenced on our website.

2. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian to use this website.

You agree not to use our products or website for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using our services.

Any breach of these Terms may result in the termination of your access to our services.

3. Product Information

We do our best to display product details, images, colors, descriptions, and pricing as accurately as possible. However, we cannot guarantee that your device screen will display colors or product details exactly as they appear in real life.

Product availability may change without notice. We reserve the right to limit the quantities of any product we offer and to discontinue any product at any time.

4. Pricing and Payment

All prices listed on our website are subject to change without notice. We reserve the right to update product prices, promotions, discounts, or shipping fees at any time.

Payment must be completed at checkout before an order can be processed. By submitting payment information, you confirm that you are authorized to use the selected payment method.

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, pricing errors, or suspicious behavior is detected.

5. Order Acceptance and Cancellation

After placing an order, you may receive an order confirmation email. This confirmation does not guarantee final acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including, but not limited to, product availability, incorrect pricing, payment issues, shipping restrictions, or suspected fraudulent activity.

If your order is canceled after payment has been made, we will issue a refund to your original payment method where applicable.

6. Shipping and Delivery

Shipping times may vary depending on your location, product availability, carrier delays, and other factors outside of our control.

Once an order has been shipped, delivery times are estimates only and are not guaranteed. PaddleLuxe is not responsible for delays caused by shipping carriers, weather, customs, incorrect addresses, or other unexpected events.

Please make sure your shipping address is accurate before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

7. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return and Refund Policy. Please review that policy before making a purchase.

To request help with an order, please contact us at Support@Paddleluxe.com with your order number and details about your request.

8. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed through our website.

You are responsible for keeping your email address, billing information, shipping address, and payment details accurate so we can process your order and contact you when needed.

9. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Prohibited Uses

You are prohibited from using our website or products:

• For any unlawful purpose

• To violate any local, state, national, or international laws

• To infringe upon our intellectual property rights or the rights of others

• To submit false or misleading information

• To upload viruses, malware, or harmful code

• To collect or track the personal information of others

• To interfere with the security or operation of our website

• For fraudulent, abusive, or harmful activity

We reserve the right to terminate your use of our website or services if you violate any prohibited use.

11. Intellectual Property

All content on this website, including text, images, graphics, logos, product names, designs, and website layout, is the property of PaddleLuxe or its content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or use any content from our website without written permission from PaddleLuxe.

12. Third-Party Links

Our website may include links to third-party websites or services. These third-party sites are not controlled by PaddleLuxe.

We are not responsible for the content, privacy practices, policies, or accuracy of any third-party websites. Accessing third-party links is done at your own risk.

13. Disclaimer of Warranties

We do not guarantee that our website will always be available, secure, error-free, or uninterrupted.

Products and services are provided “as is” and “as available” without warranties of any kind, either express or implied, unless otherwise stated by law.

PaddleLuxe does not guarantee that any product will meet every individual expectation or specific playing preference.

14. Limitation of Liability

To the fullest extent permitted by law, PaddleLuxe shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services.

This includes, but is not limited to, loss of data, lost profits, product misuse, delivery delays, website errors, or unauthorized access to your information.

15. Indemnification

You agree to indemnify and hold harmless PaddleLuxe, its owners, employees, partners, suppliers, and service providers from any claim or demand arising from your violation of these Terms of Service, misuse of our website, or violation of any law or third-party rights.

16. Severability

If any part of these Terms of Service is found to be unlawful, void, or unenforceable, that part shall still be enforced to the fullest extent permitted by law. The remaining sections will remain valid and enforceable.

17. Termination

These Terms of Service remain effective unless terminated by either you or PaddleLuxe.

We may terminate or suspend your access to our website or services at any time if we believe you have violated these Terms.

18. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page.

It is your responsibility to review this page periodically. Continued use of our website after changes are posted means you accept the updated Terms.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

PaddleLuxe
Email: Support@Paddleluxe.com
Phone: 859-892-9075
Address: 7310 Highway 587, Mc Kee, KY 40447, United States