Privacy Policy

Privacy Policy

Last Updated: June 1, 2026

At PaddleLuxe, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact our support team.

By using our website, you agree to the terms described in this Privacy Policy.

Information We Collect

When you visit or make a purchase from PaddleLuxe, we may collect certain information from you, including:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Payment information

  • Order details

  • IP address

  • Browser and device information

  • Website activity, such as pages viewed and products added to cart

We collect this information to process orders, provide customer support, improve our website, and deliver a better shopping experience.

How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Provide customer service and respond to inquiries

  • Verify payment and prevent fraudulent transactions

  • Improve our products, website, and shopping experience

  • Send promotional emails, only if you choose to receive them

  • Comply with legal, tax, and regulatory requirements

Payment Information

Payments made through our website are processed securely through trusted third-party payment providers. PaddleLuxe does not directly store your full credit card details.

Your payment information is handled according to the security and privacy policies of the payment provider used at checkout.

Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Order fulfillment partners

  • Website hosting providers

  • Email and marketing platforms

  • Fraud prevention services

These third parties only receive the information needed to perform their services.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising or marketing efforts.

You can choose to disable cookies through your browser settings. However, some parts of our website may not function properly without cookies.

Email Marketing

If you subscribe to our email list, we may send you updates, promotions, product news, or special offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at Support@Paddleluxe.com.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage system is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Data Retention

We may retain your personal information for as long as necessary to complete your order, provide support, comply with legal obligations, resolve disputes, and maintain business records.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of certain marketing communications

  • Ask questions about how your data is used

To make a privacy-related request, please contact us at Support@Paddleluxe.com.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Third-Party Links

Our website may contain links to third-party websites. PaddleLuxe is not responsible for the privacy practices, content, or policies of those third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

PaddleLuxe
Email: Support@Paddleluxe.com
Phone: 859-892-9075
Address: 7310 Highway 587, Mc Kee, KY 40447, United States