Shipping & Delivery
Shipping & Delivery
At PaddleLuxe, we want every order to be carefully prepared and delivered to you as smoothly as possible. Please review our shipping information below before placing your order.
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
During peak seasons, holidays, or high-demand periods, processing may take slightly longer. Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.
Estimated Shipping Time
Our estimated delivery time is:
8–15 business days
Delivery times may vary depending on your location, shipping carrier, weather conditions, customs processing, or other factors outside of our control.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking details. Please allow some time for the tracking number to update after it has been issued.
If your tracking information does not update right away, it does not necessarily mean your package is delayed. Tracking updates may take a few business days to appear in the carrier system.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your order.
PaddleLuxe is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping information, please contact us as soon as possible at Support@Paddleluxe.com.
Delayed Packages
While we do our best to ensure timely delivery, delays can sometimes happen due to carrier issues, weather, customs, holidays, or other unexpected circumstances.
If your order has not arrived within the estimated delivery window, please contact our support team and we will be happy to help check the status of your shipment.
Lost or Missing Packages
If your package appears to be lost or missing, please contact us at Support@Paddleluxe.com with your order number and tracking information. Our team will review the issue and assist you with the next steps.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Email: Support@Paddleluxe.com
Phone: 859-892-9075
Address: 7310 Highway 587, Mc Kee, KY 40447, United States